Last updated: 17 September 2026
Show Me Tradie Privacy Policy explains how we protect the personal information of people who use our website and services. Show Me Tradie (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit showmetradie.com.au, create an account, submit or manage a tradie listing, contact a tradie, submit a request, send messages, leave reviews, or otherwise use the Show Me Tradie platform.
Show Me Tradie is an Australian online marketplace designed to help customers discover and connect with tradies and trade businesses. We take reasonable steps to handle personal information in accordance with applicable Australian privacy laws.
Information We Collect – Show Me Tradie Privacy Policy
We may collect personal information that you provide directly to us when you use Show Me Tradie. This may include:
• your name, email address, phone number and account details;
• business name, ABN, licence number, years in business and other business information;
• service areas, trade categories, services, pricing information and availability;
• public liability insurance information and other credentials you choose to provide;
• profile information, business descriptions, photographs, logos and other content uploaded to a listing;
• job requests, enquiries, messages and communications sent through the platform;
• ratings, reviews and other feedback submitted through Show Me Tradie;
• payment or subscription-related information where paid services are offered; and
• any other information you voluntarily provide to us.
We may also automatically collect certain technical information when you use our website, including your IP address, browser and device information, pages visited, referring pages, approximate location and information about how you interact with the website.
How We Use your Information
We may use the personal information we collect to:
• provide, operate and improve the Show Me Tradie platform;
• create and manage user accounts, tradie profiles and business listings;
• help customers discover and connect with tradies;
• enable job requests, messages, reviews and other platform features;
• communicate with you about your account, listings, enquiries and our services;
• provide customer support and respond to enquiries;
• monitor and improve the performance, security and reliability of our website;
• detect, prevent and investigate fraud, misuse, security incidents or other potentially unlawful activity;
• comply with applicable laws, regulations and legal obligations; and
• send service updates or marketing communications where permitted by law. You may unsubscribe from marketing communications at any time.
How We Share Your Information
We do not sell your personal information.
We may disclose personal information where reasonably necessary to operate Show Me Tradie, including:
• to other users where you choose to make information public through a tradie profile, business listing, review or other platform feature;
• between customers and tradies where necessary to facilitate enquiries, job requests, messages or connections;
• to trusted service providers that help us operate our website, hosting, email, analytics, security, payment or other business services;
• where required or authorised by Australian law, a court, regulator or other lawful authority; and
• where reasonably necessary to protect the rights, safety, security or integrity of Show Me Tradie, our users or others.
Information included in a public tradie profile or listing may be visible to anyone who visits the website. Tradies should only publish business and contact information that they are comfortable making publicly available.
Cookies, Analytics and Similar Technologies
Show Me Tradie may use cookies and similar technologies to operate the website, remember user preferences, improve functionality, maintain security and understand how visitors use the platform.
We may use analytics services, including Google Analytics, to collect information about website traffic and usage. These services may collect information such as your device type, browser, approximate location, pages visited and interactions with the website.
Some third-party services used by Show Me Tradie may also place or access cookies in accordance with their own privacy policies.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
Location Information
Show Me Tradie may use location information to help customers find tradies and services in relevant areas.
Depending on how you use the platform, location information may include a suburb, postcode, service area or approximate location derived from your device or IP address. If you choose to allow location access through your browser or device, we may use that information to provide location-based search results and other relevant features.
Tradies may choose to publish their business location and service areas as part of their profile or listing. We recommend that users avoid publishing a private residential address unless it is necessary for their business and they are comfortable making that information publicly available.
You can manage location permissions through your browser or device settings.
Data Storage and Security
We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include secure website connections, access controls, authentication measures, software updates, security monitoring and other safeguards appropriate to the nature of the information we hold.
Personal information may be stored using third-party hosting, cloud, email, analytics or other service providers. Some of these providers may store or process information outside Australia. Where applicable, we take reasonable steps to use reputable service providers and protect personal information in accordance with applicable privacy requirements.
While we take reasonable steps to protect information, no website, online service or method of electronic transmission can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, operate the Show Me Tradie platform, comply with legal and regulatory obligations, resolve disputes, prevent fraud and enforce our agreements.
The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.
If you close your account or request deletion of your personal information, we may delete or de-identify information that is no longer required. We may retain certain information where required or permitted by law, or where reasonably necessary for legitimate business, security, fraud prevention or dispute-resolution purposes.
Public content such as reviews or information associated with completed transactions or communications may be retained where reasonably necessary to maintain the integrity of the platform, subject to applicable law.
Acces, Connection and Your Privacy Rights
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.
You may also contact us to request deletion of personal information where appropriate, withdraw consent where processing is based on your consent, or raise a question or concern about how we handle your personal information.
We may need to verify your identity before processing certain privacy requests. In some circumstances, Australian law may allow or require us to refuse a request or retain certain information. If this applies, we will explain the reason where required by law.
To make a privacy request, contact us at admin@showmetradie.com.au.
Children’s Privacy
Show Me Tradie is not intended for use by children under the age of 18.
We do not knowingly collect personal information from children under 18. If we become aware that personal information has been provided by a child without appropriate authorisation, we will take reasonable steps to delete that information where required.
If you believe that a child has provided personal information to Show Me Tradie, please contact us at admin@showmetradie.com.au.
Third-Party Links nad Services
Show Me Tradie may contain links to third-party websites, services or platforms that are not operated or controlled by us.
We are not responsible for the privacy practices, security or content of third-party websites or services. When you leave Show Me Tradie or use a third-party service, we recommend reviewing that provider’s privacy policy and terms.
Our use of third-party service providers, such as website hosting, analytics, email and security services, may also involve the processing of information in accordance with those providers’ applicable privacy policies.
Privacy Complaints
If you have a concern or complaint about how Show Me Tradie has handled your personal information, please contact us at admin@showmetradie.com.au.
We will take reasonable steps to investigate and respond to privacy complaints within a reasonable period.
If you are not satisfied with our response and your complaint falls within the jurisdiction of the Office of the Australian Information Commissioner (OAIC), you may be able to lodge a complaint with the OAIC.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology or legal requirements.
When we make changes, we will publish the updated Privacy Policy on this page and update the “Last updated” date at the top of the policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
Contact Us
If you have any questions, concerns or requests regarding the Show Me Tradie Privacy Policy or the way Show Me Tradie handles personal information, please contact us:
Show Me Tradie
Email: admin@showmetradie.com.au
Website: showmetradie.com.au
We will endeavour to respond to privacy enquiries within a reasonable period.